Customer Service

We pride ourselves on our level of service, we're a social bunch who love to chat as much as we do sell but we really do take customer service seriously and all of the following come as a James of Montpellier standard:


  • Free fitting and sartorial advice which comes with free alterations on all products - we make sure what you buy from us fits you properly and we won't charge you for it.


  • Commitment to quality in all we do - we use only high quality cloth and suppliers and so if any product doesn't hit these high expectations we will expect you to return it for a refund or exchange.


  • Sarcasm and wit with all purchases made - We take a laid back approach to customer service and humour is a key part of why we love this business.


  • Free delivery on any product purchased both online and in store

Also, we actually do like people and enjoy talking so if you have any queries, questions, problems or simply want to chat to us there'll always be someone on the other end of the line. We'll be happy to hear from you so please feel free to call, email, send a pigeon or simply pop in to visit us.






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